Legal Guidelines

ParadoCent Education Pvt. Ltd. is an educational advisory and career counseling platform operating in India. We are committed to conducting our business with the highest standards of legal compliance, transparency, and ethical conduct.

These Legal Guidelines provide an overview of the key regulatory frameworks that govern our operations, our obligations to users, universities, and regulatory bodies, and the mechanisms we have put in place to ensure compliance.

Our operations are governed by the following key Indian laws and regulations:

• Companies Act, 2013 — Corporate governance and compliance
• Information Technology Act, 2000 — Digital operations and cybersecurity
• IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 — Online platform obligations
• Digital Personal Data Protection Act, 2023 — Data privacy and user rights
• Consumer Protection Act, 2019 — Consumer rights and redressal
• Advertising Standards Council of India (ASCI) Code — Ethical advertising standards
• University Grants Commission (UGC) Regulations — Educational program standards

ParadoCent strictly adheres to UGC guidelines regarding online education:

• We only promote programs from universities that have received formal UGC approval for online/distance education
• All program information (duration, eligibility, fees) is sourced directly from the respective universities
• We do not make misleading claims about degree recognition or employment outcomes
• We disclose our advisory role and do not represent ourselves as a university or degree-granting institution

Users are encouraged to verify program accreditation directly on the UGC website before making enrollment decisions.

All our marketing and advertising materials comply with ASCI guidelines and applicable laws:

• All claims about programs, outcomes, or universities are truthful and substantiated
• Testimonials and success stories are genuine and representative
• We clearly disclose when content is sponsored or promotional
• We do not use deceptive practices, bait-and-switch tactics, or false urgency
• DND/NDNC regulations are observed; we only contact users who have explicitly consented

We are committed to responsible data stewardship:

• We collect only data that is necessary for the services we provide (data minimization)
• All data processing activities have a lawful basis (consent, contract, or legitimate interest)
• We maintain a Data Processing Register as required under emerging data protection legislation
• Our Data Protection Officer oversees compliance with privacy regulations
• We conduct periodic Privacy Impact Assessments for new data processing activities

For full details, see our Privacy Policy.

Under the Consumer Protection Act, 2019, you have the following rights when using our services:

• Right to Information: Clear, accurate information about all services and fees
• Right to Choice: Free to compare options without pressure
• Right to Redressal: A fair process for resolving complaints
• Right to Consumer Education: Information to make informed decisions
• Protection against Unfair Trade Practices: We do not engage in any deceptive or exploitative practices

If you believe your consumer rights have been violated, you may file a complaint with the National Consumer Disputes Redressal Commission (NCDRC) or through the Consumer Helpline: 1800-11-4000.

In compliance with IT Rules 2021, we have established a formal Grievance Redressal Mechanism:

All grievances are acknowledged within 24 hours and resolved within 30 days of receipt, in accordance with applicable law.

Educational Advisory Only: ParadoCent is an educational advisory platform. We are not a university, college, or educational institution. We do not award degrees or certifications. Our role is to provide guidance and connect students with appropriate programs.

No Guarantee of Admission: While we assist with applications, admission decisions rest entirely with the respective universities. We do not guarantee admission to any program.

Accuracy of Information: While we strive to keep all program information accurate and up to date, program details (fees, duration, eligibility) may change. Always verify with the university directly before enrollment.

Employment Outcomes: Any employment statistics or placement rates mentioned are based on historical data and are not guarantees of future outcomes.

ParadoCent Education Pvt. Ltd. is incorporated and registered in India. All legal matters, disputes, and regulatory compliance are subject to Indian law.

Our registered office is located in Bangalore, Karnataka, and the courts of Bangalore shall have exclusive jurisdiction over any legal proceedings arising from the use of our services.

We periodically review our compliance posture with qualified legal counsel and update our policies to reflect changes in applicable law.

Also see: Privacy Policy · Terms & Conditions · Cookie Policy