Privacy Policy

ParadoCent (“we”, “our”, or “us”) operates www.paradocent.com (the “Platform”). This Privacy Policy describes how we collect, use, disclose, and protect information about you when you use our Platform, services, and mobile applications.

By using our Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Platform.

This policy is compliant with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the upcoming Digital Personal Data Protection Act, 2023 of India.

Personal Identification Information: Name, email address, phone number, city, state, and date of birth when you register or fill our counseling forms.

Academic & Professional Information: Educational qualifications, work experience, preferred programs, and career goals that you voluntarily provide.

Usage Data: IP address, browser type, pages visited, time spent, referral URLs, and device identifiers collected automatically via cookies and analytics tools.

Communication Data: Records of your interactions with our counselors via call, email, chat, or WhatsApp.

Payment Information: Transaction details processed securely through third-party payment gateways. We do not store card or banking information.

We use the collected information to:

• Provide personalized career counseling and program recommendations
• Process admissions and communicate admission status
• Send transactional emails, SMS, and WhatsApp messages about your inquiries
• Send promotional offers, newsletters, and educational content (with consent)
• Improve our Platform, services, and user experience through analytics
• Comply with legal obligations and resolve disputes
• Prevent fraudulent activities and ensure platform security

By submitting the counseling form, you explicitly consent to be contacted by ParadoCent via Call, SMS, Email, or WhatsApp, even if your number is registered on DND/NDNC.

We may share your personal information with:

• Partner Universities: To process your enrollment or admission application
• Service Providers: Analytics platforms, payment processors, CRM tools under strict confidentiality agreements
• Legal Authorities: When required by law, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. Counseling inquiry data is retained for a minimum of 3 years. You may request deletion of your data at any time by contacting us.

Under applicable Indian data protection laws, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Withdrawal of Consent: Withdraw marketing consent at any time
• Grievance Redressal: Lodge a complaint with our Grievance Officer

To exercise these rights, email us at admin@paradocent.com.

We implement industry-standard security measures including SSL/TLS encryption, firewalls, and access controls to protect your personal information. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach affecting your rights, we will notify you and relevant authorities as required by law within 72 hours.

Our Platform may contain links to third-party websites such as university portals and payment gateways. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing your information.

Our services are not directed to individuals under the age of 18 years. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Policy periodically. Continued use of the Platform after changes constitutes acceptance of the updated Policy.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Also see: Terms & Conditions · Cookie Policy